Phonak Headquarters Renovation & New Audiology Research Center
Expanding research & call center for innovative hearing creators
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Phonak, a leading hearing aid manufacturer, selected Wight to bring an audiology research center to their US headquarters. The new facility is designed to collect empirical-based data from both standard sound booths and product validation from real world patient experience.
An apartment “listening loft” setting was created, emulating sounds that a patient might hear at home. The program also included redesign of the customer call center and conference rooms.